Compare prices Smartpool WWNC71 Nitro Wall Climber Scrubber 60 Robotic Pool Cleaner
Product Description
Smart Pool Scrubber60 Robotic Pool Cleaner for In Ground Pools, Cleans and Scrubs Floors, Walls, and Waterline ,Caddy is not included.
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Customer Reviews
Most helpful customer reviews
45 of 48 people found the following review helpful.
By Vincent Lin
Updated note after 20 months of using the robot:
The robot had to be shipped to close-by city for repairing three times, and it cost about $20 for each shipment.
The last repair required three items to be replaced: motor; cord from low impedance; and track from loosen part. Only the first item is covered by the two-year warranty. To replace the other two items would cost about $300, and I choose not to repair them.
It is so difficult to find a reliable pool robot in the market. Most of them last for only about two years. I reduced its rating to three stars because of those repairs.
Updated note after three months of using the robot: It could not move after three months. However, the customer service was helpful to help diagnose the problem and asked me to ship it to Dallas for repair. It cost me $18 to ship from Houston, and the robot was returned in one week under working condition. Thanks to its two-years warranty instead of 90-days. If there is one complain, it would be that they should have a contracted repair service in every major metropolitan area, such as the 4th largest city, Houston. Because of the repair, I reduce its rating from five-star to four-star.
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I had used Polaris pool cleaners for years and found it has the following disadvantages: high electric bill from running a water pump; small bag capacity with frequent cleaning; frequent expenses for buying expensive replacement parts or repairs; and moderate durability (last about 3 years and then cannot be justified for repairing and forced to buy a new model with a trade-in rebate).
Thus, I switched to electrical pool robot which cost significant less by avoiding running a big water pump and has large bag capacity. In addition, it filters fine particles thru its bag and reduces the load and the frequency of cleaning pool filter compared to Polaris'.
I had tried three electrical pool robots: Aquabot Turbo T; Smart Pool's Kleen Machine; and Smart Pool's NC71 Nitro Wall Scrubber, by the sequence of usage.
I have used a digital timer with photocell to automatically turn on/off the robots. The timer works directly for the power supplies from Smart Pool. However, to make it run for Aquabot, you need to buy a different power supply (cost about $150), but I got it free from the store I purchased.
I found there are some advantages and disadvantages of the three robots:
1. Aquabot Turbo T: This is the most expensive robot I used, cost about $1,300 including taxes. Its main advantage is having large bag capacity so that you don't need to clean the bag as often as Polaris'. It comes with two large bags to filter different fineness particles. Its major disadvantage is durability: it works for only about 18 months and need a replacement of motor which would cost about $900. Thus, I decided to try the other robot.
2. Smart Pool's Kleen Machine: I bought a brand new model from Costco with a cost of about $350. It has smaller bag capacity and a shorter length of wire than Aquabot. However, sometimes, the robot would clean only a small area. Finally, I decided to return it back to Costco with its generous return policy. A few weeks later I tried it again by purchasing a refurbished model from eBay which cost about $300, but it could not be turned on from the beginning. When I checked Smart Pool's website, I found that they don't make this model anymore. Thus, I asked the vendor to replace it with the following brand-new model.
3. Smart Pool NC71 Nitro Wall Scrubber Pool: It seems to be a model improved from Kleen Machine and uses fewer parts. It costs about $700s in about half of the cost of Aquabot. Its advantages are: costless to run without a need of water pump; filtering fine particles and reduce pool filter loading; super large bag capacity (unsure if it is bigger than Aquabot's); 60 feet long wire; two years warranty with less moving parts that seems to have longer durability; and DIY serviceability by video for repairs and parts. The other distinguished advantage is it can scrub much better than any other models for all nearly vertical walls with a continuous transition of surface. However, it still cannot climb to steps with no continuous transition of surface (no reviewed model can do this).
I have used Nitro Wall Scrubber for about a month, and I like it very much because it costs me less money and spend fewer efforts to maintain my pool. However, I am still unsure about its durability. Just in case it breaks, I hope the DIY video and parts may save me money and will not cost me an amount of money for buying a new one to repair it, such as the case of Aquabot.
I give it a rating of 5 stars based on about one month's experience by comparing it to the other models I used including Polaris's. However, I will revise the rating if I find it has any other unexpected problem such as short durability, etc.
15 of 16 people found the following review helpful.
By Jerome M. Landreneau
The machine, when it runs, works prety good however it is ALWAYS BROKEN!! I have had to send this machine back 4 times now costing me $35 each time. The last time I sent it back, they wanted me to pay to have it shipped back to me!! I had to call and argue with several people until they eventually paid for the shipping back to me. IT IS NOT WORTH IT!! You would think I paid $10 for a machine that barely works like this one, but NO! I spend over $700 on this POS!! Do yourself a favor and do not buy this JUNK!!
15 of 16 people found the following review helpful.
By D. Free
I performed a lot of research to find the best pool cleaner at an above average cost. I purchased this product locally thinking that I'd get better service. The result - good product when it works, terrible service from Smartpool when it doesn't.
I've had the product 1 year (2010) and although it worked well the first year, it was popping wheelies when we put it in the pool in 2011.
April 11 - sent it in
May 24 - received
May 25 - sent it back - same problem
June - supposed to be shipped last week, just got notice that it will ship sometime this week.
Bottom line - nightmare.
See all 29 customer reviews...
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